Contact support
Use the protected contact below for product support, installation help, and responsible vulnerability reports.
Private support contact
Reveal the address when you are ready to write. Automated clients are filtered before the contact is returned.
What to include
Include your SnapKeyNext version and edition, Windows version, the result you expected, what happened instead, and concise reproduction steps. Attach diagnostics only when they are relevant.
Protect your privacy
Never send captured key identities, raw physical timing samples, credentials, recovery codes, or unrelated personal file paths. Redact screenshots and diagnostic excerpts before attaching them.